Careers

Who are we?

STA Travel is the world’s leader in student and youth travel, with a global network of over 450 branches worldwide. We believe international travel is the best education. There’s nothing like travel to open the eyes, mind and heart. We’re here because we love what we do, and if we weren’t here we’d be travelling too.

We operate in more than 75 countries with over 3000 staff, and an annual turnover in excess of AU$3billion. In Australia, we have over 100 branches which are located in all major campuses and capital cities across the country. Along with our branches, STA Travel is supported by a powerful telephone sales call centre and a complete online booking service.

Unlike the rest in the travel industry, we do not want to be all things to all people. Instead at STA Travel, we specialise in the needs of students and young travellers by offering products and services for education, work, fun, and most of all – the experience! We also work hard and smart to differentiate the STA Travel brand from our competitors and we are highly focused on innovation and marketing.

STA Travel’s people are our backbone. They make this company what it is and will take us to where we want to be. Our people are passionate travellers themselves and they embody the brand and every product and service we provide.

In 2004 we were voted one of the “Best Employers” to work for in Australia and New Zealand.  We are proud of this achievement, as it was the first time we entered the study and it reflects the importance that we put on our people and our people practices.

All in a day’s work

Selling travel will be your main focus and in order to make the sale you will need to spend a lot of time with your travellers understanding their travel needs and looking for suitable solutions. Customer service is important to us and you will need to be ready and willing to go the extra mile for your travellers.

You will also spend much of your time on the phone to wholesalers, obtaining quotes so that you can put together itineraries for travellers. Sometimes you will need to spend time researching a particular destination so that you can provide the best possible value to your traveller.

Your day will be busy. It will be varied and no two days will ever be the same.

To work as a STA Travel Adviser or Branch Sales Manager is not for the faint hearted! It’s hard work. The hours can be long, your days will be really busy, and it’s a steep learning curve for the first 6 months. AND it is fun!

Company Culture

We are a company of travellers and everyone from the Managing Director down passionately believes  travel is the best education.

We have a casual but professional working environment. The branch environment is full of bright colours, you'll be a unique and valued member of the team, and we promise, no uniforms!

There are targets to meet, and we reward our high achievers.  Our top achievers every year participate in a ‘Big Trip’ with the MD.