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STA Travel Cashflex

STA CashFLEX Visa Card

Travel Cash Card

Our STA Travel CashFLEX Visa Card is the perfect accessory for your next trip. Pre-load the travel cash card with Australian dollars and spend in any currency. Our travel visa card offers a safe way to carry money on your travels without the inconvenience of exchanging currency prior to your trip - complete with low fees and a convenient online account to manage your money 24/7.

 

Grab your STA Travel CashFlex Visa card in March to be in the draw to win $1000

What is a prepaid travel cash card?

Prepaid cards do exactly what they say on the tin. You load onto a card, which can then be used in shops and restaurants just like a debit or credit card.

 

 

MANAGE YOUR MONEY AT HOME AND OVERSEAS

  • Flexible
    Use in over 35 million locations including 2.1 million ATM's.
  • Safe
    Cards are not linked to a bank account and you control your balance.
  • Save on fees
    Free overseas transactions and ATM fees for withdrawals over $250.

STA Travel Cashcards

CashFLEX

Visa Card

Apply online
  • Available to all Australian residents over 18
  • FREE additional card
  • 24/7 Global Emergency Assistance
  • Chip & PIN protected for enhanced security and worldwide acceptance
  • Use in over 200 countries and millions of ATMs worldwide
  • Manage your funds via a secure online account or by SMS
  • Apply now and once approved you'll receive your personalised card within 7-10 working days
  • If you need your CashFLEX card urgently, head to your nearest STA Travel store to get your card issued on the spot

STA Travel "March CashFLEX Competition" Terms and Conditions

By entering the STA Travel “March CashFLEX Competition”, you are agreeing to the following terms and conditions:


STANDARD CONDITIONS
Information on how to enter and prizes form part of these Conditions of Entry. Participation in this promotion is deemed acceptance of these Terms and Conditions.


ELIGIBILITY – WHO CAN ENTER?
Entry is free and open only to Australian Passport holders, aged 18 years or older who:
Apply for a new STA Travel CashFLEX card at any STA Travel retail store or at www.statravel.com.au  during the promotional period: 01 – 31 March 2017
Load a minimum of $100 AUD to their STA Travel CashFLEX card during the promotional period

Employees and immediate families of the Promoter and suppliers, providers and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether by natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.


HOW TO ENTER
The promotion commences 01 March 2017 at 9am (AEST Australian Eastern Standard Time) and concludes 31 March 2017 at 11.59pm (AEST, Australian Eastern Standard Time) (“the Promotional Period”). 
This competition is a game of chance, and winners will be drawn at random from the pool of valid entries. The judge’s decision is final and no negotiation or correspondence will be entered into.
To enter, eligible applicants as outlined in Section 2 must:
Apply for a new STA Travel CashFLEX card at any STA Travel retail store or at www.statravel.com.au  during the promotional period: 01 – 31 March 2017
Load a minimum of $100 AUD to their STA Travel CashFLEX card during the promotional period

The Promoter, its agents, affiliates or representatives will not be liable for any lost, late or misdirected entries.
Incomprehensible and incomplete entries will be deemed invalid. 
Entrants (including winners) in the competition may only enter once during the promotional period.


HOW TO WIN
Each entrant who has entered the competition over the Promotional Period and fulfils clauses 2 and 3 will be entered into the prize judging.
The winner will be randomly selected by an STA Travel Marketing Department representative at 9am on Wednesday April 05 2017 at STA Travel , Level 3, 6 Riverside Quay, Southbank, Victoria, 3006 using random.org. 
The winner will be notified in writing by email following the judging (within 24 hours).
Their name and entry will be published on the STA Travel Twitter social page once we receive confirmation from the winner in writing.
Entrants can only enter in their own name. The Promoter, reserves the right to request proof of residency at the stated address and identification for verification (to the Promoter's satisfaction in its discretion) before issuing the prize. Incomplete or incomprehensible entries will be deemed invalid. Entries containing and/or depicting illegal, sexually explicit or morally or racially offensive content will be ineligible to win. The Promoter's decision to disqualify an entry is final and no correspondence will be entered into. No responsibility will be taken for lost, late or misdirected entries.
Entrants may enter once during the Promotional Period.

UNCLAIMED PRIZES
If the prize remains unclaimed by 30 April 2017 the original winner forfeits the prize and will be advised in writing. In this event, the Promoter will award the unclaimed prize to the second drawn entry.
The winner of the unclaimed prize draw will be contacted in writing by email, and will be published on www.statravel.com.au.au.
In the unlikely occurrence the second drawn winner’s notification email is returned as undeliverable and a mobile phone number hasn’t been provided, the Promoter will redraw until a valid winner has been contacted.
 

PRIZE 

There will be one (1) Major Prize Winner. 
The Major Prize Winner will receive: $1000AUD loaded to their STA Travel CashFLEX Card
The total prize is valued at $1000AUD
The Promoter accepts no responsibility for any variation in the prize value. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash.
If purchasing an ISIC CashFLEX card, the card will arrive in 7 – 10 business days before a load on funds on the card can be made. Entries are still eligible if the purchase was made in the promotional period.

LIABLIITY

In the event of war, terrorism, state of emergency, disaster or any other circumstance beyond the control of the Promoter, the Promoter reserves the right to either provide an alternative travel destination to the same value as the original prize or, subject to any applicable laws or written directions made under applicable legislation, to cancel, terminate, modify or suspend the promotion.
The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with the prize except for any liability, which cannot be excluded by law. Winners are advised to consult their healthcare professional regarding recommended immunisations and/or health checks prior to travelling and to check for travel warnings and any perceived hazards with appropriate authorities, including www.dfat.gov.au. STA Travel highly recommends Travel Insurance is purchased prior to departure.

The Promoter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of or in connection with this promotion if the deficiency is occasioned by any cause outside the reasonable control of the Promoter including without limitation technical malfunctions or failures. Tax implications may arise from the receipt or use of a prize. Independent financial advice should be sought. It is a condition of accepting the prize that the winner may be required to sign a legal release in a form determined by the Promoter in its absolute discretion.
If for any reason this promotion is not capable of running as planned because of infection by computer virus, bugs, tampering , unauthorised intervention, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion subject to any written directions under applicable legislation. The Promoter also reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved
The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participants or any other person's computer related to or resulting from participation in or downloading any materials in this promotion.

PRIVACY


All entries and any copyright subsisting in the entries become and remain the property of the Promoter.
The Promoter collects contact information about entrants in order to conduct the promotion and where appropriate award prizes and may
also use the information to assist the Promoter in improving goods and services and to contact entrants in the future with special offers via any medium including email and commercial electronic messages. If you do not provide the information, you cannot participate.
The Promoter may partner with third parties in order to conduct the
Promotion and may use information collected via this Promotion to assist the third party to contact entrants in the future with any special offers via email. The Promoter will not share your personal information without consent.
Each entrant agrees, that the Promoters or its agents may do the following:

transfer personal information confidentially to the Promoters or other organisations that provide services in relation to this promotion;
disclose personal information to State and Territory lottery departments and/or;
publish the winners’ names as required under applicable law;


In accepting the Prize, the Winner agrees to participate and co- operate as required in all marketing activities relating to the promotion, including but not limited to being interviewed and photographed. The winner grants the Promoters a perpetual and non-exclusive licence to use such footage and photographs in all media worldwide and the winner (and their travelling companions) will not be entitled to any fee for such use.


THE PROMOTER


The Promoter is STA Travel Pty Ltd of Level 3, 6 Riverside Quay, Southbank, VIC, 3006 Australia. A.B.N 34 004 801 512, Vic 30808, NSW 2TA001112, ACT 216/D/3, QLD TAG G468, TASTAS128, WA 9TA75, NT 005, SA TTA56. NSW Permit Number - LTPS/17/11946
The laws of Australia apply to this promotion to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of Australia.

Travel Cash Card: Your questions answered

What is an STA Travel Cash Card?

An STA Travel Cash Card offers many of the same features as a debit or credit card, but you can only spend the money that you have loaded onto it. This makes it a convenient alternative to carrying cash overseas, reduces the risk of your bank details being stolen and can be a more cost effective solution than debit or credit cards.

How do I buy an STA Travel Cash Card?

You can apply for an STA Travel CashFLEX Cash Card online or visit us in store. If you apply online, once approved you'll receive your personalised card within 7 - 10 working days.

How do I top up my CashFLEX Cash Card?

You can top up your funds by bank transfer, with a credit or debit card and with cash at a post office or paypoint. You can also top up at all STA Travel stores in Australia*

How do I check my card balance?

You won't be able to check your balance at an ATM, but there are plenty of easy ways to find out how much you have in your account. You can check your balance by logging in online, or if you have registered your mobile number with us, just text ‘BAL’ and the last 4 digits of your card number to 19911234 from within Australia or +61 418 200 332 from outside Australia and we’ll reply with your current balance.

How do I activate my card?

Simply text the word ACT and the last four digits of your card number to 19911234 (if you have registered your mobile number with us) or call Customer Care on 1300 360 715.

How do I top up my card?

Topping up your card is easy and can be done in any of the following ways:

IN STORE
Visit any STA Travel store in Australia and instantly load money on to your card. Simply take your CashFLEX card with you and an STA Travel Expert will be happy to assist you. Please note a 1% fee applies.

ONLINE
Log in to your CashFLEX eccount and click the 'Top Up' tab. Here you can register your other bank cards with us to top up your card directly from your debit or credit cards. Please note a 1% fee applies.

BPAY
You can top up your CashFLEX card with BPAY. Simply log in to your online, mobile or phone bank, enter the BPAY biller code 223529 and your unique customer reference number. You’ll find your customer reference number when you log in to your CashFLEX card online eccount and navigate to the 'Top Up via BPAY' section. When you make your first BPAY payment you can save the details for future use. Please note a 1% fee applies.

Can I use my card to hold bookings/reservations?

When travelling, we advise against using your card to secure a reservation or as a guarantee for future payment (ie – hotels, car rentals etc), as the merchant may pre-authorise a set amount which is much higher than the final bill. They will refund the difference, however this may take up to 14 days to credit your card. Instead, we suggest you offer to pre-pay.

Can I use my STA Travel CashFLEX Visa card to withdraw cash from a bank teller?

No, you can’t withdraw cash or manage your card in a bank branch. You can withdraw cash from any ATM displaying the VISA logo.

What is Dynamic Currency Conversion?

When overseas, goods, services and ATM withdrawals are usually given in the local currency. You may be offered the choice to pay in Australian Dollars instead. The local shop or ATM is performing the currency conversion for you and giving you its own foreign exchange rate. This is called Dynamic Currency Conversion.
You should always decline this option and choose to pay in the local currency, as often the exchange rate may be considerably higher than the rate your STA Travel CashFLEX Visa Card offers.
For the most up to date foreign exchange rates, click here.

How do I retrieve my PIN?

Your PIN was sent to you at the time of your application, however if you need a PIN reminder either log in to your account and click on the security tab or call Customer Care and we can remind you of your PIN via SMS.

Once you have your PIN, memorise it and you cannot change your pin. If you lose or forget your PIN, please contact Customer Care by phone on 1300 360 715 or email customercare@statravelprepaid.com.au.

Can I access my eccount while overseas?

Yes, you can access your online account from anywhere in the world where you have an internet connection. If you are using your mobile overseas, make sure you organise international roaming.

Is there a limit on how much cash I can withdraw per day?

The maximum amount you can withdraw per day is AUD $3,000.

Convert your currency below

* Bank transfers and tops up at STA Travel stores in Australia do not incur a fee.

**Fees apply

The STA Travel CashFLEX Visa Card is managed by Tuxedo Money Solutions PTY Ltd ABN 21 166 665 050 who are an authorised representative of Bendigo and Adelaide Bank Limited (ABN 11 068 049 178 AFSL / Australian Credit Licence 237879). The STA Travel CashFLEX Visa Card is a prepaid card issued by Bendigo and Adelaide Bank pursuant to a license from Visa Worldwide PTE Limited. STA Travel Pty Ltd ABN 34 004 801 512 is the distributor of the card.

Card fees and top-up charges apply. View the terms and conditions.

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