E-tickets are electronic versions of standard tickets. E-tickets, by their nature, cannot be lost. If you have misplaced your printed itinerary simply visit www.virtuallythere.com. You should be able to view and print your itinerary there. You will need your six-letter reservation code and the email address you gave STA Travel when you initially purchased the ticket. If you are unable to access the reservation contact the nearest STA Travel Help office for assistance.
• Contact Global Travel Help via the internet at http://www.statravel.co.uk/ and click the Travel Help link.
• Contact the airline directly
For Electronic Ticket Purchased OUTSIDE the US, Canada or the UK you must contact the airline directly.
For customers traveling on standard or electronic tickets, you may contact the airline directly or seek further assistance from the nearest Travel Help location.