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I Purchased Travel Outside the U.S.

Great Wall

Get help with your ticket

If you're currently traveling in the US but purchased your ticket abroad, get travel help here.

Even if you purchased your ticket outside of the US we'll still be able to help get you to your final destination or change your travel plans.

Select the type of ticket you are traveling on


Electronic Ticket or Standard Paper Ticket

Standard Paper Ticket

Help with Electronic and Standard Paper Tickets

Find out how to get help with electronic tickets (e-tickets) and standard paper tickets.

If you purchased your ticket at an STA Travel location outside of North America, this is your resource for help with lost or stolen tickets or any general questions.


STA Travel Paper Ticket

STA Travel Paper Ticket

Help with STA Travel Paper Tickets Purchased outside the US

Get info on changing your travel date, changing your itinerary, lost tickets, and more.

If you're traveling in the US or Canada right now and purchased your ticket somewhere else, we have information and instructions to help you out.


STAy Hotel Bookings

IBS Bookings

Bookings from our Web site

Get information on how to cancel, change, or update information on hotel bookings.

These bookings made with STA Travel can be changed if you contact Global Travel Help via the Internet here or contact the STA Travel Office where you originally made the reservation.