What information we collect
When you consult us in one of our branches or over the telephone, or provide your details online, we will collect personal information that is relevant to you and your travel arrangements. This includes providing necessary information to airlines, tour companies, car hire agencies, hotels or insurance providers to fulfill your travel arrangements. By consulting us and providing your personal information to make a booking, or by making a booking, you consent to STA Travel using any personal information for the purpose of making and completing travel arrangements on your behalf.
Promotions that run on our site may be sponsored by companies other than STA Travel, or may be co-sponsored. Some or all data collected during a promotion (including personal information) may be shared with the co-sponsor(s). If data collected is to be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you don't want your data to be shared.
When completing an on line job application for a Branch Sales Manager or Travel Adviser, it requires you to complete mandatory fields and provide personal information. STA Travel recognises that the personal information related to your application is highly personal and sensitive. The information will be only used for this purpose. STA Travel may pass your application onto a third party Recruitment Company for initial interviewing. Applications are kept on file for a period of six months.
When you visit the STA Travel web site, we may collect and store information about your visit on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you looked at on our site and the site you visited just before coming to ours. We may also record the name of your Internet service provider. We only use this information only to measure site activity and to develop ideas for improving our site.
Who is collecting your information
With whom such information will be shared
When you make travel arrangements with STA Travel and provide information (including personal information) about yourself, we use this information to complete your travel arrangements and to provide you with promotional information. This may include sharing your personal information with our related entities, and to third parties that provide products and services to us or through us. Some or all of the data collected during a promotion may be shared with the co-sponsor(s). Job application information may be supplied to a third party, recruitment company for initial interviewing.
STA Travel may also disclose the personal information that we collect about you when we have reason to believe that it is necessary to identify, contact, investigate and raise concerns about, or bring legal action against, persons or entities who may be causing (or who may in future cause) injury to you, to us or to others.
We may also disclose your personal information if required by law or otherwise permitted by the Privacy Act 1988 (Cth) (Privacy Act) or other relevant laws in Australia which relate to the protection of personal information, including any future amendments to those laws (Privacy Laws). To avoid doubt, we may disclose your personal information if permitted by the National Privacy Principles under the Privacy Act and any amendments to them (including if they are replaced by the Australian Privacy Principles).
Email subscription opt in and opt out
If you would like to receive news about the latest deals; events and competitions we welcome you to sign-up to our emails. Use this sign up form and note that the only mandatory information required is your name, email address and postcode.
If you subscribe to both our Deals email and Newsletter letter, the frequency of our emails is once a week on average. Very occasionally you will receive more than one per week when there is a late-breaking deal.
You can unsubscribe at any time by simply clicking on the “unsubscribe” link on our emails.
Your email address will only be used for the purpose for which you have provided it and it will not be added to an external mailing list or used for any other purpose without your consent.
ISIC card information
Third party links
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits, in order to provide advertisements about goods and services of interest to you.
You take on line privacy seriously, and so does STA Travel. It's our way of sustaining your trust in STA travel and our products and services. This means we will take all reasonable measures to ensure your information is secure and have implemented technology for this purpose.
You'll need to enter your email address and nominated password to access the new parts of our site being added, and to be eligible for exclusive prizes and discounts.
STA Travel is committed to protecting your privacy. We use the information we collect on our sites to make our service the best they can be and to enhance your overall experience. We do not sell, trade or rent your personal information to others.
Feedback, access and corrections
STA Travel welcomes your questions and comments about privacy. Please contact us if you have any queries or concerns, or if you wish to request access to, or to update, your personal information, via the links below.
- email: email@example.com