Win back your trip*
Terms & Conditions
Win Back Your Trip
1. Information on how to enter and prizes forms part of these Conditions of Entry. Entry into this promotion is deemed acceptance of these Conditions of Entry. 2. Entry is reliant on the purchase of a European Contiki, G Adventures or Busabout Tour departing in 2016, and open to Australian residents only, aged 18 years or older. Employees and immediate families of the Promoter and suppliers, providers and agencies associated with this promotion are ineligible to enter. 3. The promotion commences Thursday 13th August 2015 at 9am (AEST, Australian Eastern Standard Time) and closes Monday 17th August 2015 at 11.59pm (AEST, Australian Eastern Standard Time).4. To be eligible to win, entrants must complete the purchase of a European tour departing in 2016 at any STA Travel retail store during the dates of the promotion. Entrants must upload a photo of themselves in store to social media with the #thetimeisnow, the supplier and the destination they will be travelling to. 5. The winner will be drawn by a panel of STA Travel representatives at 10am on the 5th September 2015 at STA Travel Level 3, 6 Riverside Quay, Southbank, Victoria, 3006. The winner will be notified by email (within 24 hours). Their name and entry will be published on www.statravel.com.au and via our social networks. In the event that the prize notification email is returned as undeliverable, such prize will be forfeited and an alternate winner will be selected from all remaining (non-winning) eligible entries. Names of the winners (first name, last initial and city/state of residence) will be announced in the STA Travel e-newsletter.6. The Promoter, STA Travel, reserves the right to request proof of residency at the stated address and identification for verification (to the Promoter's satisfaction in its discretion) before issuing the prize. Incomplete or incomprehensible entries will be deemed invalid. Entries containing and/or depicting illegal, sexually explicit or morally or racially offensive content will be ineligible to win. The Promoter's decision to disqualify an entry is final and no correspondence will be entered into. No responsibility will be taken for lost, late or misdirected entries.7. The Promoter may award the prize to another entry if the prize remains unclaimed within a 3 month period after the prize notification email is sent. In the event of any winner in the unclaimed prize judging, the winner will be notified by email and the winner's name and locality will be published on www.statravel.com.au. A re-draw will occur on December 4th 2015 at 10am, drawn by a panel of STA Travel representatives at STA Travel Level 3, 6 Riverside Quay, Southbank, Victoria, 3006. The winner will be notified by email (within 24 hours). Refer to section 5 for publication of winners.
8. There will be up to 3 (three) winner(s) of this promotion valued at up to $2,500 per person. 9. The winning eligible entry will win the cost of their tour back up to the value of $2,500. Prize is valid for tour departures in 2016 and all travel must be completed no later than 30SEP16. The Contiki, G Adventures or Busabout tour is to be booked through STA Travel. Reservations must be made during the dates specified in part 3 and any alterations to the tour made by the customer will be at their own cost. Prize is to the total value of AUD$2,500 per person, and is non-refundable, non-transferable or redeemable for cash. Any costs incurred over the $2,500 prize limit must be paid by winners. Conditions apply, see in-store for details. 10. Flights, spending money, accommodation, meals, travel insurance, passports, visas, transport to and from departure point and all other ancillary costs that are outside the cost of the tour (including Contiki port charges and food funds), as well as obtaining any of these, are the responsibility of the winner. Any cancellation fees or changes to the itinerary will remain the cost of the passenger.11. Prize cannot be taken as cash. 12. In the event of war, terrorism, state of emergency, disaster or any other circumstance beyond the control of the Promoter, the Promoter reserves the right to either provide an alternative travel destination to the same value as the original prize or, subject to any applicable laws or written directions made under applicable legislation, to cancel, terminate, modify or suspend the promotion.13. The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with the prize except for any liability, which cannot be excluded by law. The Promoter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of or in connection with this promotion if the deficiency is occasioned by any cause outside the reasonable control of the Promoter including without limitation technical malfunctions or failures. Tax implications may arise from the receipt or use of a prize. Independent financial advice should be sought. It is a condition of accepting the prize that the winner may be required to sign a legal release in a form determined by the Promoter in its absolute discretion. 14. If for any reason this promotion is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorised intervention, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion subject to any written directions under applicable legislation. The Promoter also reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved. 15. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participants or any other person's computer related to or resulting from participation in or down-loading any materials in this promotion. 16. All entries and any copyright subsisting in the entries become and remain the property of the Promoter. The Promoter collects contact information about entrants in order to contact them about the promotion and where appropriate award prizes and may also use the information to assist the Promoter in improving goods and services and to contact entrants in the future with special offers via any medium including mail and commercial electronic messages. If you do not provide the information, you cannot participate. 17. The laws of Australia apply to this promotion to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of Australia. 18. This competition is in no way sponsored, endorsed or administered by, or associated with Facebook. Eligible persons understand that they are providing their information to the Promoter and not to Facebook. The information an Eligible Person provides will only be used for the purposes outlined in these Conditions. Any questions, comments or complaints about this Competition must be directed to the Promoter and not to Facebook 19. The Promoter is STA Travel Pty Ltd of Level 3, 6 Riverside Quay, Southbank, VIC, 3006 Australia.