24/7 Support
We know you can get into 'situations' while traveling: we've been there, believe us... That's what you get for having a sense of adventure.
First rule: don’t panic. If you need to change your itinerary, extend your insurance, or winged monkeys stole your ticket, the info is probably on this site. Do a quick search - we have answers. Maybe not about the winged monkeys
And if it's really urgent, we're here to help 24/7. Reach us by phone, email, chat - whatever's easiest for YOU. If you can't find the solution here on the site, we'll do our best to sort it out ASAP.
Remember, stay calm. Help isn't far. Our global network of experienced travelers (who've been in similar situations, believe us!) are ready and waiting to lend a hand. Reach us by:
Email: travelhelp@statravel.com
Phone: If you do have phone access and would prefer to speak to an advisor, call:
Toll Free within US only: 1 800 836 4115
From outside the US: +1 480 592 0868
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