To access the SMS service, make sure you:
• Register your mobile number with us when you activate your card
• Refer to the table below and text any of the following codes with the last 4 digits of your card number to 199 11 234 within Australia (25 cents per message sent), or +61 418 200 332 from elsewhere in the world
|ACT XXXX||Initial activation of the card|
|BLOCK XXXX||Block a specific card from being used|
|UNBLOCK XXXX||Enable a specific card again after blocking use|
|LOST XXXX||Report your card lost|
|STOLEN XXXX||Report your card stolen|
|Load alert||Customers can opt in to get SMS messages when loads are made on their card|
|BAL XXXX||Check card balance|
|BAL ECC||Check eccount balance|
|E2C Amount||Move money from eccount to card account|
|C2E Amount||Move money from card account to eccount|
|ESTATEMENT||View your most recent eccount transactions|
|CSTATEMENT||View your most recent card transactions|
*Please note: SMS charges may apply. Messages will be charged at 25 cents each, the cost of a standard text, and additional fees may apply.
Change to STA Travel CashFLEX Card Issuer
Notification to STA Travel CashFLEX VISA Card cardholders regarding change of issuer from Bendigo and Adelaide Bank Limited (ABN 11 068 049 178 AFSL / Australian Credit Licence 237879) to Wirecard Australia A&I Pty Ltd (ABN 47 614 445 359; AFSL 500017).
Updated STA Travel Money Card Product Disclosure Statement (as of 2 June 2020): Click here to view the document.