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STA Travel Money Card

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Prepaid currency cards

An STA Travel Money Card is the perfect accessory for your next trip. Pre-load the travel cash card with Australian dollars and spend in any currency. This travel Visa card offers a safe way to carry money on your travels without the inconvenience of exchanging currency prior to your trip - complete with low fees and a convenient online account to manage your money 24/7. Terms and conditions apply

Our travel money card range

STA Travel

Prepaid Visa Money Card

Buy online & instore
  • Available to all Australian residents aged 18+
  • Free additional personalised card
  • Chip & PIN protected for enhanced security and worldwide acceptance
  • Use in 200+ countries and millions of ATMs worldwide
  • Manage your money easily via a secure online account
  • 24/7 Global Emergency Assistance
  • Earn 5% cashback* after your first trip with STA Travel

ISIC

Prepaid Visa Money Card

$30Buy online & instore
  • A student ID, discount card and prepaid travel money card all in one!
  • Available to full time students aged 18+
  • Access 150,000+ student discounts and benefits in over 130 countries
  • Earn 5% cashback* after your first trip with STA Travel

Manage your money at home and overseas

  • Flexible
    Use in over 35 million locations including 2.1 million ATM's.
  • Safe
    Cards are not linked to a bank account and you control your balance.
  • Save on fees
    Free overseas transactions and ATM fees for withdrawals over $250.

FAQ - Money Card

What is an STA Travel Money Card?

An STA Travel Money Card offers many of the same features as a debit or credit card, but you can only spend the money that you have loaded onto it. This makes it a convenient alternative to carrying cash overseas, reduces the risk of your bank details being stolen and can be a more cost effective solution than debit or credit cards.

How do I buy an STA Travel Money Card?

You can apply for an STA Travel Money Card online or visit us in store. If you apply online, once approved you'll receive your personalised card within 7 - 10 working days.

How do I top up my STA Travel Money Card?

You can top up your funds by bank transfer, BPAY and with a credit or debit card. You can also top up at all STA Travel stores in Australia.

In store:
Visit any STA Travel store in Australia and instantly load money on to your card. Simply take your STA Travel Money Card with you and an STA Travel Expert will be happy to assist you. Please note a 1% fee applies.

Online:
Log in to your STA Travel Money Card eccount and click the 'Top Up' tab. Here you can register your other bank cards with us to top up your card directly from your debit or credit cards. Please note a 1% fee applies.** 

BPAY:
You can top up your STA Travel Money Card card with BPAY. Simply log in to your online, mobile or phone bank, enter the BPAY biller code 223529 and your unique customer reference number. You’ll find your customer reference number when you log in to your STA Travel Money card online eccount and navigate to the 'Top Up via BPAY' section. When you make your first BPAY payment you can save the details for future use. Please note a 1% fee applies.**

How do I check my card balance?

You won't be able to check your balance at an ATM, but there are plenty of easy ways to find out how much you have in your account. You can check your balance by logging in online, or if you have registered your mobile number with us, just text ‘BAL’ and the last 4 digits of your card number to 19911234 from within Australia or +61 418 200 332 from outside Australia and we’ll reply with your current balance.

How do I activate my card?

Simply text the word ACT and the last four digits of your card number to 19911234 (if you have registered your mobile number with us) or call Customer Care on 1300 360 715.

Can I use my card to hold bookings/reservations?

When travelling, we advise against using your card to secure a reservation or as a guarantee for future payment (ie – hotels, car rentals etc), as the merchant may pre-authorise a set amount which is much higher than the final bill. They will refund the difference, however this may take up to 14 days to credit your card. Instead, we suggest you offer to pre-pay.

Can I use my STA Travel Money Card to withdraw cash from a bank teller?

No, you can’t withdraw cash or manage your card in a bank branch. You can withdraw cash from any ATM displaying the VISA logo.

What is Dynamic Currency Conversion?

You can use your card anywhere you see the Visa Acceptance Mark worldwide.

When overseas, goods, services and ATM withdrawals are usually given in the local currency. At times, you may be offered the choice to pay in Australian Dollars instead. The local shop or ATM is performing the currency conversion for you and giving you its own foreign exchange rate on the Australian Dollar price. This is called Dynamic Currency Conversion. You should always decline this option and choose to pay in the local currency, as often this FX rate may be considerably higher than the rate you are getting from us.

Can I access my account while overseas?

Yes, you can access your online account from anywhere in the world where you have an internet connection. If you are using your mobile overseas, make sure you organise international roaming.

How do I retrieve my PIN?

Your PIN was sent to you at the time of your application, however if you need a PIN reminder either log in to your account and click on the “Get PIN” tab or call Customer Care and we can remind you of your PIN via SMS.

Once you have your PIN, memorise it as you cannot change your pin. If you lose or forget your PIN, you can access it at any time by logging in to your account and clicking on the “Get PIN” tab or please contact Customer Care by phone on 1300 360 715 or email customercare@statravelprepaid.com.au.

 

How do I earn cashback?

You can earn 5% cashback* by using your card with STA Travel in any of our stores around the world to book travel and activities with us as you travel. Once you're back in Australia you can earn 5% cashback* if you book another trip with us and use your STA Travel Money Card to pay in our store.

Is there a limit on how much cash I can withdraw per day?

The maximum amount you can withdraw per day is AUD $1,000 (AUD$500 maximum per withdrawal)

How long will it take for my cashback to be credited?

You can expect to see your earned cashback within 7-10 working days of the transaction.

Convert your currency

The rates within this calculator are retail foreign exchange rates and include a margin on top of the wholesale exchange rate that we receive. Using these rates enables us to provide you with this product and the associated services.

 

Terms and Conditions

The STA Travel CashFLEX Visa Card is managed by Tuxedo Money Solutions PTY Ltd ABN 21 166 665 050 who are an authorised representative of Bendigo and Adelaide Bank Limited (ABN 11 068 049 178 AFSL / Australian Credit Licence 237879). The STA Travel CashFLEX Visa Card is a prepaid card issued by Bendigo and Adelaide Bank pursuant to a license from Visa Worldwide PTE Limited. STA Travel Pty Ltd ABN 34 004 801 512 is the distributor of the card. 
 

^Approval is subject to the presentation of proof of Australian residency together with an accepted form of photo identification in the form of an Australian Driver's Licence or one of the following passports: Australia, New Zealand, UK, Canada, USA, South Africa, China, Malaysia and EU Countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden).

 

STA Travel Money Card Terms and Conditions

*Earn 5% cash back: Click here to view the cash back terms and conditions. 

Product Disclosure Statement (until 2 June 2020): Click here to view the document. 

**Card fees and top-up charges apply: View page 23 of the Product Disclosure Statement for more information on Fees & Limits. 

Financial Services Guide: Click here to view the document. 

 

STA Travel Money ISIC Card Terms and Conditions

*Earn 5% cash back: Click here to view the cash back terms and conditions.

Product Disclosure Statement (until 2 June 2020): Click here to view the document. 

Financial Services Guide: Click here to view the document. 

View the STA Travel Money Card Privacy Policy